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Why Your Small Businesses Should Mind the Customer Experience

Doug Barra

Published on: 02/21/2023

Are you a small business owner looking to make your mark in the industry? In this video, you’ll discover how customer experience is essential for your local small business

Business MasteryCustomer ServiceMarketingSalesLeadership

3 Things You Can’t Impact Directly In Your Small Business Even Though You Want To

Doug Barra

Published on: 02/16/2023

Are you a local small business owner looking to take your business to the next level? This video will uncover why focusing on increasing your customer base, revenues, and profits won’t work for growing your local business.

Business MasteryProfitsFinancialsMarketingSales

In your business do you view your marketing as an expense or an investment?

Doug Barra

Published on: 02/09/2023

Are you a local small business owner looking to get the most out of your marketing efforts? In this video, I’ll show you how to view your marketing

Business MasteryInvestmentMarketing

The best marketing strategy for your business hint it’s not getting new customers.

Doug Barra

Published on: 02/02/2023

Are you a small local business looking for the best marketing strategy to increase your customer base? In this video we’ll show you why focusing on getting new customers isn’t the best marketing strategy for your business.

Business MasteryPlanningMarketing

How understanding your numbers in marketing can set your business free

Doug Barra

Published on: 01/31/2023

As a local small business, you know, marketing is essential for success. But without understanding the numbers behind it, you’re stuck making guesses and missing out on opportunities.

Business MasteryFinancialsMarketing

What is a CRM and why is it important for your business?

Doug Barra

Published on: 01/26/2023

Are you a local small business looking to stay ahead of the competition? In this video, I will show you how having a customer relationship management system can help your business increase productivity,

Business MasteryCustomer ServiceMarketingSales